Hashem's CV
Hashem Ramadan
Information Management Officer | Data & Reporting Specialist
Profile summary
Adaptable Information Management Officer with 13 years of experience bridging backend software engineering and data management. Shaped data collection strategies and reporting frameworks across 11 organizations, using technical expertise to optimize database performance and visualize complex datasets. Influenced project outcomes by building secure storage systems and facilitating capacity building for cross-cultural teams. Committed to maintaining data integrity and accessibility through rigorous documentation and stakeholder coordination in English and Arabic.
Career highlights
Data Management & Reporting: Designed and implemented data collection tools using Kobo Toolbox and ODK, while building Power BI dashboards to visualize indicator performance for donor reporting across 3 organizations.
Database Optimization: Optimized SQL database queries to reduce response times by 90% and built secure data storage systems to maintain information accuracy and consistency across distributed platforms.
Technical Capacity Building: Facilitated training sessions for staff on data entry protocols and web tool navigation, ensuring standardized reporting frameworks were maintained throughout the 2021 period.
Information Coordination: Managed beneficiary databases in MySQL and Excel to track program performance, while sharing information with stakeholders in Arabic and English to maximize accessibility for 12 roles.
Key skills
Professional experience
Defined data management and monitoring strategy for donor-funded projects, steering the collection and analysis of shelter, livelihoods, and protection indicators. Coordinated cross-sectoral information sharing with local authorities and NGOs to ensure project alignment and reporting accuracy.
- Designed and implemented data collection tools (Kobo Toolbox, ODK) for donor-funded projects; ensured gender-disaggregated data and vulnerable group tracking.
- Produced Power BI dashboards and factsheets for internal and donor reporting on shelter, livelihoods, and protection indicators.
- Managed databases (Excel, MySQL) for beneficiary information, activity tracking, and indicator performance.
- Prepared weekly, monthly, and final reports with data-driven analysis and recommendations.
Shaped data collection and reporting workflows for emergency response operations, steering the flow of information between field teams and coordination leads. Managed the collation of assistance requirements for displaced populations to inform resource allocation and service delivery.
- Gathered and collated needs and assistance data from displaced populations using Kobo Toolbox and Excel.
- Identified and reported gaps in shelter and non-food item (NFI) assistance to coordination leads.
- Developed simple, user-friendly reporting formats for field teams, including provisions for vulnerable groups.
- Shared information with stakeholders in Arabic and English to maximize accessibility.
Architected web applications and content management systems for client information sharing. Managed the full development lifecycle of public-facing portals, focusing on responsive design and data security standards.
- Built database-driven content management systems using PHP and Laravel to facilitate secure client information sharing.
- Developed and maintained web applications with JavaScript, HTML, and CSS to ensure cross-device responsiveness.
- Implemented security protocols across public-facing portals to protect user data throughout the 2021 period.
Steered the digital infrastructure and data management strategy for the organization, reporting directly to the Executive Director. Directed the maintenance of web assets and internal database systems while building technical capacity across the staff to ensure data integrity and operational consistency.
- Managed the organizational website to maintain content accuracy and public-facing information.
- Oversaw database systems for program data and beneficiary records to ensure secure information storage.
- Facilitated training sessions for staff on data entry, reporting protocols, and web tool navigation.
Managed backend infrastructure and reporting architecture for educational data systems. Oversaw the development of secure storage protocols and query performance standards to support operational reporting requirements.
- Optimized SQL database queries, reducing response times by 90%.
Maintained backend services for enterprise learning platforms while reporting to the engineering lead. Managed system reliability and performance requirements for distributed architectures within the development team.
- Developed and maintained backend services supporting enterprise learning platforms, ensuring system reliability and performance at scale.
- Designed and implemented a microservices architecture, improving system modularity, maintainability, and reducing service coupling.
- Built and optimized data pipelines to ensure data accuracy, consistency, and completeness across distributed systems.
- Diagnosed, debugged, and resolved complex backend issues by performing root cause analysis and implementing scalable fixes.
- Leveraged CRM systems to track and manage user interactions, improving service delivery and enhancing customer engagement workflows.
Education
Computer Science
Software Engineering
Certifications
Languages
English · Fluent
Arabic · Native